Managing the process
Job planning can be initially anxiety provoking for some team members.
We are not used to the transparency outside our line management.
This anxiety must be acknowledged and managed. It can take some time to get it done, but is worth it (in Richmond the first team job plan took a year and three goes!). Once people realise it is a way of helping them have a manageable and defined working week, and that job plans and team plans will be continually reviewed, anxiety subsides. Individual and team job plans should not be set in stone- if something is not working it needs reviewing. If someone wants to develop a new skill or take on a new role, the team can be rebalanced. This creativity and flexibility is refreshing!